Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Effective Date: January 1, 2026

Last Updated: January 1, 2026

Introduction

Shop 112 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or inquiry form
  • Subscribe to our newsletter or updates
  • Communicate with us via email, phone, or in person

This information may include:

  • Name
  • Email address
  • Phone number
  • Message content or inquiry details

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • Device type (mobile, tablet, desktop)
  • IP address (anonymized)
  • Pages visited and time spent on pages
  • Referring website or source
  • Date and time of visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to Inquiries: To answer your questions and provide customer support.
  • Communication: To send you information you have requested or to which you have subscribed.
  • Website Improvement: To analyze how visitors use our website and improve its functionality.
  • Security: To protect against unauthorized access and ensure website security.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

Who Has Access to Your Information

Internal Access

Access to your personal information is limited to employees and authorized personnel who need it to perform their job duties, such as responding to your inquiries.

Third-Party Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf:

  • Email Services: To process and respond to form submissions.
  • Analytics Providers: To analyze website traffic and usage patterns.
  • Hosting Providers: To host and maintain our website.

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our agreements or policies

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact Form Data: Retained for up to 3 years after your last inquiry.
  • Analytics Data: Aggregated data may be retained indefinitely; individual data is typically anonymized after 26 months.
  • Cookies: Varies by cookie type; see our Cookie Policy for details.

When data is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

  • Access: Request a copy of your personal information we hold.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Objection: Object to certain processing of your information.
  • Portability: Request your information in a portable format.

California Residents (CCPA)

California residents have additional rights, including:

  • Right to know what personal information is collected and sold.
  • Right to opt-out of the sale of personal information.
  • Right to equal service and price.

We do not sell personal information.

European Economic Area Residents (GDPR)

EEA residents have additional rights under GDPR, including:

  • Right to restrict processing.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with a supervisory authority.

How to Exercise Your Rights

To exercise your rights, please contact us at:

We will respond to your request within 30 days.

How to Request Deletion of Your Data

To request deletion of your personal information:

  1. Contact us at support@shop-112.net with "Data Deletion Request" in the subject line.
  2. Provide sufficient information to verify your identity.
  3. Specify which data you want deleted (or request complete deletion).

We will process your request within 30 days and confirm the deletion.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses
  • Data processing agreements
  • Adequacy decisions where applicable

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Significant changes will be communicated through a notice on our website or via email if you have provided your email address.

Contact the Privacy Officer

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.